Portfolio

Selected work from 16+ years in IT, cybersecurity and digital transformation.

Case Studies

01

Cybersecurity Manager

Healthcare

Cybersecurity Leadership

Context: Led cybersecurity strategy for a healthcare organization subject to regulatory and privacy requirements.

What I did

  • Developed and implemented information security policies, procedures and guidelines.
  • Ran threat intelligence, risk assessments and incident response planning.
  • Supervised security audits and vulnerability assessments with timely remediation.
  • Guided adoption of SIEM, endpoint protection, data loss prevention and identity and access management.
  • Aligned the program with ISO/IEC 27001, NIST and the Data Privacy Act of 2012.

02

System Processes and Technology Division Head

Healthcare

Digital Transformation, Quality & Compliance Management

Context: Oversaw quality management and IT operations, including infrastructure, IT projects and the annual IT budget, for a hospital under DOH, PHIC, ISO 9001:2015 and Data Privacy Act requirements.

What I did

  • Monitored compliance with policies and procedures, ran quality audits and prepared compliance reports.
  • Maintained network and server availability with power, network and data backup protocols.
  • Directed data protection, email security and ICT resource management practices.
  • Ensured licensed-software compliance and managed ICT cost reporting against budget policy.
  • Led project planning for system updates, upgrades and migrations.
  • Developed IT policies and best-practice guides; built a network disaster recovery plan and backup procedures.
  • Recruited, trained and managed the IT team; selected and purchased hardware and software.
  • Built system automations and drove data-driven transformation through Power BI dashboards integrated with the enterprise data warehouse (EDW).

03

Systems Processes and Technology Head

Renewable energy company

Technology Strategy & Process Digitalization and Automation

Context: Responsible for technology and digital transformation strategy aligned with business growth.

What I did

  • Oversee enterprise architecture, platforms and system integrations for scalability and resilience.
  • Govern the technology project portfolio using Agile frameworks; set IT, cybersecurity and data standards.
  • Delivered system automations and data-driven transformation through Power BI dashboard development integrated with the enterprise data warehouse (EDW) for ERP and project management data.
  • Define and execute the technology and digital transformation strategy, partnering with executive leadership to turn business strategy into technology solutions.
  • Delivered Microsoft 365 migration, Microsoft cybersecurity implementation, cloud infrastructure adoption, ISO document management, CRM and asset requisition systems, operating system upgrades and website modernization.

04

IT Specialist

International NGO

Technical Support Specialist

University

IT Head

Hospitality

Infrastructure & Systems Foundation

Context: Hands-on infrastructure and support roles across NGO, university and hospitality environments.

What I did

  • Set up and configured file servers, domain controllers, VPN, WAN accelerators and print servers.
  • Handled backup and restoration of critical data and endpoint administration.
  • Implemented disaster recovery, backup procedures and information security controls; ran system audits.

Selected Projects

Systems and infrastructure I have delivered across healthcare, energy and corporate environments.

Security

  • Firewall and routing deployment across offices and warehouses
  • Microsoft cybersecurity implementation with a corporate device restriction policy
  • Phishing simulation program and supporting infrastructure
  • VAPT scanner portal - a web app tool that can scan for web app vulnerabilities with recommended remediation.
  • Intune mobile device management with Sophos MDR/XDR and email security · Hospital
  • Firewall high availability (HA) · Hospital

Cloud & infrastructure

  • Google Workspace to Microsoft 365 migration
  • Azure Backup disaster recovery using GRS and cross-region restore
  • Cloud infrastructure adoption and cloud backup for business continuity
  • CCTV modernization and ISP upgrade across offices and sites
  • Production server upgrade to VM/HA, with Veeam backup · Hospital
  • Data centre rehabilitation with fire suppression system · Hospital
  • Structured cabling, managed switches and access points · Hospital

Automation & business systems

  • Odoo data entry request automation
  • Expense and non-trade asset requisition system
  • Change order management via Asana form
  • Document management system for ISO documentation
  • Customer relationship management (CRM) system
  • In-house learning management system (LMS)
  • ISO 9001:2015 quality management system · Hospital

Data & AI

  • Enterprise data warehouse (EDW) for ERP and project management data, with Power BI dashboards
  • EDW and Asana integration
  • Claude MCP integration
  • AI and automation pilots for reporting and workflow efficiency

Web & portals

  • Corporate website revamp
  • Internal quality, safety and compliance portal

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